Warranty

At Scoutlite, we stand behind every product we make. Our warranty reflects our confidence in quality and our commitment to your satisfaction.

• 5-Year Limited Warranty + Lifetime Limited Warranty
• Coverage: Manufacturing defects, material defects, and workmanship issues
• After 5 years: Lifetime support for repairs and replacement parts (service fees may apply)

• 2-Year Limited Warranty
• Coverage: Manufacturing defects, material defects, and workmanship issues

• 2-Year Limited Warranty
• Coverage: Manufacturing defects affecting battery performance
• Note: Batteries are consumable parts with natural capacity degradation over time

• +6 Months Extended Warranty for all Beam tier members
• Automatically applied to all purchases made while at Beam tier
• No additional registration required
• Stacks with standard warranty period

• Lifetime Limited Warranty on all eligible products (Flashlights, Headlamps, and Wearable Lights).
• This premium warranty covers any failure or malfunction that arises from a manufacturing defect or a design flaw throughout the product's lifespan.
• It is a testament to our highest confidence in the products offered to our most valued members.
• Exclusions: The Lifetime Limited Warranty is subject to specific limitations. It does not cover:
• Normal wear and tear from regular use (e.g., scratches, fading).
• Natural degradation of battery capacity over time.
• Damage resulting from accidents, misuse, unauthorized repairs, or failure to follow product instructions.
• For a comprehensive list of exclusions, please see the "What's Not Covered" section.

• Manufacturing defects in materials and workmanship
• Functional failures under normal use
• Structural defects

• Normal wear and tear (scratches, cosmetic damage)
• Damage from misuse, abuse, or accidents
• Unauthorized modifications or repairs
• Lost or stolen products
• Damage from extreme conditions beyond product specifications
• Battery capacity degradation from normal use
• Products purchased from unauthorized retailers

Email support@scoutliteworld.com with:

• Product name and serial number
• Purchase date and proof of purchase
• Description of the issue
• Photos or videos of the problem (if applicable)

Our team will review your claim and provide:

• Standard customers: Response within 2 business days
• Beam/Blaze members: Priority response within 24 hours
• Troubleshooting assistance
• Warranty approval or denial
• Return instructions (if applicable)

If approved, we will:

• Repair the product at no cost
• Replace with the same or comparable model
• Advanced replacement for Blaze members (ship new before return)
• Issue a refund (if repair/replacement unavailable)

• Within warranty period: Scoutlite covers return shipping costs
• Outside warranty period: Customer responsible for shipping costs
• Blaze members: Free return shipping on all warranty claims (in/out of warranty)
• We'll provide a prepaid shipping label for approved warranty claims