Warrenty

Lifetime Warranty

We provide a Limited Lifetime Warranty to the original purchaser of our products that the products are free from defects in material and workmanship. This warranty is valid for the lifetime of the products, which refers to the period these products can be expected to last under typical use.

Warranty Service

If a product fails due to a manufacturing defect, we will repair the product without charge, or replace it, at our discretion. Repairs due to improper use, accidents, or natural wear and tear will be performed at a reasonable charge. Warranty service requires proof of purchase from Scoutlite or an authorized dealer. 

Claim Process

To initiate a warranty claim, contact our customer service team at info@scoutliteworld.com with a description of the issue and proof of purchase.  We will evaluate whether the product failure is due to a manufacturing defect. You may need to send the product to us for inspection. If the claim falls under warranty, we will repair or replace the product; If the product is no longer available, we may replace it with a similar item.

Limitations

This warranty is only available to the original purchaser of the product.